Privacy Policy

This Privacy Policy outlines how our Qrupt Smoking Supplies (hereinafter referred to as "we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals using our services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing and using our Online Shop, you consent to the practices described herein.

1. Collection of Personal Information:

1.1 We may collect personal information, including but not limited to, your name, contact details (e.g., address, phone number, email), payment information, and browsing behaviour.

1.2 Personal information is collected directly from you or from third-party sources with your consent.

2. Use of Personal Information:

2.1 We may use your personal information to:

a) Provide and deliver products and services, including order fulfilment, shipping, and customer support.

b) Process payments and complete transactions.

c) Communicate with you regarding orders, product updates, and promotional offers.

d) Customize and improve our website, products, and services to enhance your shopping experience.

e) Prevent and detect fraud, unauthorized access, and other illegal activities.

2.2 We may combine your personal information with other information obtained from external sources for data analysis and targeted advertising purposes.

3. Sharing of Personal Information:

3.1 We may share your personal information with trusted third-party service providers and partners who assist in delivering our products and services, such as shipping carriers and payment processors.

3.2 We may disclose your personal information if required by law, lawful requests by public authorities, or to protect the rights, safety, and property of our online shop or others.

3.3 We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Security and Retention of Personal Information:

4.1 We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2 We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Cookies and Tracking Technologies:

5.1 We use cookies and similar tracking technologies to collect certain information automatically when you visit our website. This helps us understand and address your unique preferences and enhance your shopping experience. You may manage your cookie preferences through your browser settings.

6. Access, Correction, and Removal of Personal Information:

6.1 You have the right to access, correct, update, or delete your personal information held by us. Please contact us using the details provided below to exercise these rights.

6.2 We will promptly respond to your requests, subject to any legal obligations or legitimate business interests.

7. Changes to this Privacy Policy:

7.1 We reserve the right to modify this Privacy Policy at any time. The updated version will be effective immediately upon posting on our website. Your continued use of our online shop constitutes your acceptance of the revised Privacy Policy.

8. Contact Information:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

qruptsmokingsupplies@gmail.com

We will diligently address your inquiries and strive to resolve any complaints about our handling of your personal information in a fair and timely manner.

Last updated: 06/08/2023